Frequently asked questions
At Africa Turbo Minings, we provide comprehensive answers to the most common inquiries from mining companies. Our aim is to offer clarity on our heavy equipment parts, rental solutions, and operational support, enabling you to make fast, confident decisions.
We've compiled essential questions regarding our services, delivery, unique strengths, and how we address the biggest challenges in African mining operations.
How do you deliver equipment and parts to our mine site in africa?
We manage end-to-end logistics, including international shipping, customs, and direct delivery to mine sites or regional hubs, especially in West and Francophone Africa.
How long will delivery take for parts and equipment?
We offer standard, expedited, and emergency delivery options, leveraging regional stock to significantly shorten lead times and minimize downtime.
Do you stock parts locally or close to our operations?
Yes, we set up on-site or regional stock consignment programs tailored to your usage and failure rates, ensuring critical parts are readily available.
How do we place an order with africa turbo minings?
Orders can be placed via direct contact, RFQ submission, or purchase order. A dedicated point of contact will guide you through the simple and structured process.
What are your pricing structures and payment terms?
We offer competitive pricing structures and flexible payment terms, including supplier credit, multiple currencies (USD, EUR, local), and support for financing large orders or rentals.
Do you supply oem or aftermarket heavy equipment parts?
We supply both OEM parts and high-quality aftermarket options for various brands (CAT, Cummins, Volvo, Sandvik, Epiroc, etc.), prioritizing reliability and performance.
Can you source hard-to-find or discontinued parts?
Yes, our extensive global network and expertise allow us to efficiently source even the most challenging or discontinued parts for your machinery.
Do your parts come with warranty or quality guarantees?
All our parts are backed by standard manufacturer warranties or our robust quality guarantees, ensuring your complete peace of mind.
What types of mining equipment are available for rent?
Our rental fleet includes drill rigs, excavators, loaders, dozers, haul trucks, and various support equipment, available for short-term, long-term, or emergency needs.
Do you offer rent-to-own or lease-to-own options?
Yes, we provide flexible financing solutions, including rent-to-own or lease-to-own options, to help manage capital expenditure for equipment.
How quickly can consigned stock be replenished?
Consigned stock is replenished efficiently based on agreed-upon levels and real-time usage, ensuring continuous availability of essential components.
Who is our main point of contact for ongoing support?
Each client is assigned a dedicated account or operations contact, ensuring personalized, fast communication and seamless continuity of service.
What makes africa turbo minings different from other suppliers?
We stand out by combining parts, rentals, logistics, stock consignment, and financing as a single operational partner, with deep understanding of African mining realities and rapid emergency response.
What do your customers appreciate most about your services?
Customers value our reliability during critical situations, speed in reducing downtime, local parts availability, financial flexibility, and single-point accountability with global reach.
How do you help reduce equipment breakdowns and downtime?
We provide fast access to critical spare parts and backup rental equipment, ensuring machines get back to work quickly and production remains uninterrupted.
How do you overcome long delays for parts delivery in africa?
We leverage global suppliers, regional stock, and expert logistics management to significantly shorten delivery times and avoid unpredictable delays to your mine site.
Partner for operational continuity
Africa Turbo Minings helps mining companies avoid downtime by making sure parts, equipment, and support are available when and where they’re needed—without long delays or heavy upfront costs. We solve downtime, delays, and capital pressure so your operations can keep running smoothly. Connect with us to experience the difference.